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Tracy Murphy
TotalPost:114
Moisture Bubbles under watch face Reply

    I had a customer recently order a watch, which she was delighted with until it was filled with moisture condensation under the face. This is the first time I've heard of anyone have a problem with a watch like this. I offered to order a replacement. Has this happened to anyone else? I would advise her to send it back to arts now but because they are on holiday for Chinese New Year's the 30 return period will have elapsed by the time they get it.
24/1/2011 17:55:00

ruby
TotalPost:166
RE:Moisture Bubbles under watch face Reply

    Hi,

    Would you please ask your customer to take photo of the watch problem and send to support@artsnow.com for review?

    This is the first time to we heard about this.

    Thank you.
25/1/2011 15:18:51

tasia
TotalPost:9
RE:Moisture Bubbles under watch face Reply

    >I had a customer recently order a watch, which she was delighted with until it was filled with moisture condensation under the face. This is the first time I've heard of anyone have a problem with a watch like this. I offered to order a replacement. Has this happened to anyone else? I would advise her to send it back to arts now but because they are on holiday for Chinese New Year's the 30 return period will have elapsed by the time they get it.

    I have the same complaint last month. I suggest my customer to put the watch in an open air for 2 days, or put the moisture absorbent (silica gel). Later my customer informed me that he solved the problem under my suggestion.
    Hope it helped

    rgrds,
29/1/2011 12:41:00

Pixie Gemini
TotalPost:128
RE:Moisture Bubbles under watch face Reply

    These watches are not waterproof, and this can happen even if they're washing dishes and the watch face gets wet. I have replaced a couple before (just to be nice), but that is a good tip also, I will suggest that in the future.
1/2/2011 1:47:34
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